{"id":1430,"date":"2024-07-08T11:40:55","date_gmt":"2024-07-08T11:40:55","guid":{"rendered":"https:\/\/wordpress.themeholy.com\/tourm\/?page_id=1430"},"modified":"2025-08-06T14:20:11","modified_gmt":"2025-08-06T14:20:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/citytravel.pt\/pt\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1430\" class=\"elementor elementor-1430\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e35b90d e-con-full e-flex e-con e-parent\" data-id=\"e35b90d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b29ade4 e-flex e-con-boxed e-con e-child\" data-id=\"b29ade4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\r\n\t\t<div class=\"elementor-element elementor-element-906b63a elementor-widget elementor-widget-tourmsectiontitle\" data-id=\"906b63a\" data-element_type=\"widget\" data-widget_type=\"tourmsectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-area text-center\">\r\n\t\t\t<span class=\"sub-title\">FAQ<\/span><h2 class=\"sec-title\">Perguntas Frequentes<\/h2><p>frequently Ask Questions <\/p>\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b433e9 elementor-widget elementor-widget-tourmfaq\" data-id=\"6b433e9\" data-element_type=\"widget\" data-widget_type=\"tourmfaq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\" id=\"faqAccordion1\"><div class=\"accordion-card active style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb76f6\"><button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb76f6\" aria-expanded=\"true\" aria-controls=\"collapse-69e7351cb76f6\">1. Organizam viagens para fam\u00edlias com beb\u00e9s?\n<\/button><\/div><div id=\"collapse-69e7351cb76f6\" class=\"accordion-collapse collapse show\" aria-labelledby=\"collapse-item-69e7351cb76f6\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"238\" data-end=\"493\">Sim. Criamos roteiros adaptados \u00e0s necessidades dos mais pequenos, incluindo alojamentos com ber\u00e7os, cadeiras de refei\u00e7\u00e3o e localiza\u00e7\u00f5es seguras, al\u00e9m de prever pausas estrat\u00e9gicas no itiner\u00e1rio.<\/p><p data-start=\"495\" data-end=\"750\">\u00a0<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb78a8\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb78a8\" aria-expanded=\"false\" aria-controls=\"collapse-69e7351cb78a8\">2. \u00c9 poss\u00edvel personalizar a viagem de acordo com as idades das crian\u00e7as?\n<\/button><\/div><div id=\"collapse-69e7351cb78a8\" class=\"accordion-collapse collapse\" aria-labelledby=\"collapse-item-69e7351cb78a8\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"495\" data-end=\"750\">Claro. Ajustamos atividades, tempos de desloca\u00e7\u00e3o e op\u00e7\u00f5es de entretenimento de acordo com a idade dos filhos para garantir uma experi\u00eancia divertida e tranquila para todos.<\/p><p data-start=\"752\" data-end=\"986\">\u00a0<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb7916\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb7916\" aria-expanded=\"false\" aria-controls=\"collapse-69e7351cb7916\">3. Tratam de toda a documenta\u00e7\u00e3o necess\u00e1ria para a viagem?\n<\/button><\/div><div id=\"collapse-69e7351cb7916\" class=\"accordion-collapse collapse\" aria-labelledby=\"collapse-item-69e7351cb7916\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"752\" data-end=\"986\">Podemos orientar e indicar exatamente quais documentos s\u00e3o necess\u00e1rios para cada destino, incluindo passaportes, vistos, seguros e autoriza\u00e7\u00f5es de viagem para menores.<\/p><p data-start=\"988\" data-end=\"1190\">\u00a0<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb796c\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb796c\" aria-expanded=\"false\" aria-controls=\"collapse-69e7351cb796c\">4. Os pacotes incluem seguro de viagem?\n<\/button><\/div><div id=\"collapse-69e7351cb796c\" class=\"accordion-collapse collapse\" aria-labelledby=\"collapse-item-69e7351cb796c\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"988\" data-end=\"1190\">Sim. Trabalhamos apenas com seguros que oferecem cobertura m\u00e9dica, cancelamentos e assist\u00eancia, garantindo a seguran\u00e7a de toda a fam\u00edlia durante a viagem.<\/p><p data-start=\"1192\" data-end=\"1393\">\u00a0<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb79d1\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb79d1\" aria-expanded=\"false\" aria-controls=\"collapse-69e7351cb79d1\">5. Organizam viagens para fam\u00edlias numerosas ou grupos de fam\u00edlias?\n<\/button><\/div><div id=\"collapse-69e7351cb79d1\" class=\"accordion-collapse collapse\" aria-labelledby=\"collapse-item-69e7351cb79d1\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"1192\" data-end=\"1393\">Sim. Temos op\u00e7\u00f5es de alojamento e transporte adaptadas a grupos maiores, al\u00e9m de condi\u00e7\u00f5es especiais para reservas coletivas.<\/p><p data-start=\"1395\" data-end=\"1620\">\u00a0<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb7a2b\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb7a2b\" aria-expanded=\"false\" aria-controls=\"collapse-69e7351cb7a2b\">6. Como garantem que as atividades s\u00e3o adequadas para crian\u00e7as?\n<\/button><\/div><div id=\"collapse-69e7351cb7a2b\" class=\"accordion-collapse collapse\" aria-labelledby=\"collapse-item-69e7351cb7a2b\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"1395\" data-end=\"1620\">Selecionamos parceiros e fornecedores que oferecem atividades com seguran\u00e7a certificada, monitores especializados e op\u00e7\u00f5es adaptadas a cada faixa et\u00e1ria.<\/p><p data-start=\"1622\" data-end=\"1845\">\u00a0<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb7a82\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb7a82\" aria-expanded=\"false\" aria-controls=\"collapse-69e7351cb7a82\">7. \u00c9 poss\u00edvel incluir apenas algumas atividades no pacote?\n<\/button><\/div><div id=\"collapse-69e7351cb7a82\" class=\"accordion-collapse collapse\" aria-labelledby=\"collapse-item-69e7351cb7a82\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"1622\" data-end=\"1845\">Sim. Trabalhamos com pacotes flex\u00edveis que podem incluir desde apenas o alojamento e transporte at\u00e9 atividades espec\u00edficas, permitindo personaliza\u00e7\u00e3o total.<\/p><p data-start=\"1847\" data-end=\"2081\">\u00a0<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb7ad0\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb7ad0\" aria-expanded=\"false\" aria-controls=\"collapse-69e7351cb7ad0\">8. Qual \u00e9 a anteced\u00eancia ideal para reservar uma viagem em fam\u00edlia?\n<\/button><\/div><div id=\"collapse-69e7351cb7ad0\" class=\"accordion-collapse collapse\" aria-labelledby=\"collapse-item-69e7351cb7ad0\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"1847\" data-end=\"2081\">Recomendamos reservar com pelo menos 3 a 6 meses de anteced\u00eancia para garantir melhores pre\u00e7os e disponibilidade, especialmente em \u00e9pocas de f\u00e9rias escolares.<\/p><p data-start=\"2083\" data-end=\"2250\">\u00a0<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb7b1c\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb7b1c\" aria-expanded=\"false\" aria-controls=\"collapse-69e7351cb7b1c\">9. Oferecem apoio durante a viagem?\n<\/button><\/div><div id=\"collapse-69e7351cb7b1c\" class=\"accordion-collapse collapse\" aria-labelledby=\"collapse-item-69e7351cb7b1c\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"2083\" data-end=\"2250\">Sim. Disponibilizamos um contacto de apoio 24h para qualquer eventualidade, desde altera\u00e7\u00f5es no itiner\u00e1rio at\u00e9 emerg\u00eancias.<\/p><p data-start=\"2252\" data-end=\"2504\">\u00a0<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-69e7351cb7b6a\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-69e7351cb7b6a\" aria-expanded=\"false\" aria-controls=\"collapse-69e7351cb7b6a\">10. Podem organizar viagens educativas para as crian\u00e7as aprenderem enquanto viajam?\n<\/button><\/div><div id=\"collapse-69e7351cb7b6a\" class=\"accordion-collapse collapse\" aria-labelledby=\"collapse-item-69e7351cb7b6a\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p data-start=\"2252\" data-end=\"2504\">Sim. Criamos roteiros com visitas a museus interativos, tours culturais e experi\u00eancias gastron\u00f3micas, tornando a viagem uma verdadeira sala de aula ao ar livre.<\/p><\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9289b74 e-con-full e-flex e-con e-parent\" data-id=\"9289b74\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1c7f9f5 e-flex e-con-boxed e-con e-child\" data-id=\"1c7f9f5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58ddcb9 elementor-widget elementor-widget-tourmsectiontitle\" data-id=\"58ddcb9\" data-element_type=\"widget\" data-widget_type=\"tourmsectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-area text-center\">\r\n\t\t\t<span class=\"sub-title\">Vamos viajar juntos?<\/span><h2 class=\"sec-title\">Se ainda tens d\u00favida sobre a tua viagem envia-nos uma mensagem<\/h2>\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10011e4 elementor-widget elementor-widget-tourmcontactform\" data-id=\"10011e4\" data-element_type=\"widget\" data-widget_type=\"tourmcontactform.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1439-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1439\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt\/wp-json\/wp\/v2\/pages\/1430#wpcf7-f1439-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/pt\/wp-json\/wp\/v2\/pages\/1430#wpcf7-f1439-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1439\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1439-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"contact-form\">\n    <h3 class=\"sec-title mb-30\">Agenda a tua viagem<\/h3>\n    <div class=\"row\">\n        <div class=\"col-md-6 form-group\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"text-999\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"text-999\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nome\" value=\"\" type=\"text\" name=\"text-999\" \/><\/span>\n            <img decoding=\"async\" src=\"https:\/\/wordpress.themeholy.com\/tourm\/wp-content\/uploads\/2024\/07\/user.svg\" alt=\"\">\n        <\/div>\n        <div class=\"col-md-6 form-group\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"email-717\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"email-717\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" name=\"email-717\" \/><\/span>\n            <img decoding=\"async\" src=\"https:\/\/wordpress.themeholy.com\/tourm\/wp-content\/uploads\/2024\/07\/mail.svg\" alt=\"\">\n        <\/div>\n        <div class=\"col-md-6 form-group\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"tel-809\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel form-control\" id=\"tel-809\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Telefone\" value=\"\" type=\"tel\" name=\"tel-809\" \/><\/span>\n            <img decoding=\"async\" src=\"https:\/\/wordpress.themeholy.com\/tourm\/wp-content\/uploads\/2024\/07\/user.svg\" alt=\"\">\n        <\/div>\n        <div class=\"col-md-6 form-group\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"menu-837\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-select\" id=\"menu-837\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-837\"><option value=\"Selecione o tipo de destino\">Selecione o tipo de destino<\/option><option value=\"Praia\">Praia<\/option><option value=\"Neve\">Neve<\/option><option value=\"Aventura\">Aventura<\/option><option value=\"Cruzeiro\">Cruzeiro<\/option><\/select><\/span>\n        <\/div>\n        <div class=\"form-group col-12\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-873\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea form-control\" id=\"textarea-873\" aria-invalid=\"false\" placeholder=\"Descreve o teu pedido\" name=\"textarea-873\"><\/textarea><\/span>\n            <img decoding=\"async\" src=\"https:\/\/wordpress.themeholy.com\/tourm\/wp-content\/uploads\/2024\/07\/chat.svg\" alt=\"\">\n        <\/div>\n        <div class=\"form-btn col-12 mt-24\"><button type=\"submit\" class=\"th-btn style3 wpcf7\">Enviar pedido de or\u00e7amento <img decoding=\"async\" src=\"https:\/\/wordpress.themeholy.com\/tourm\/wp-content\/uploads\/2024\/07\/plane.svg\" alt=\"\"><\/button>\n        <\/div>\n    <\/div>\n    <p class=\"form-messages mb-0 mt-3\"><\/p>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"227\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"pt\"\/><\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Perguntas Frequentes frequently Ask Questions 1. Organizam viagens para fam\u00edlias com beb\u00e9s? Sim. Criamos roteiros adaptados \u00e0s necessidades dos mais pequenos, incluindo alojamentos com ber\u00e7os, cadeiras de refei\u00e7\u00e3o e localiza\u00e7\u00f5es seguras, al\u00e9m de prever pausas estrat\u00e9gicas no itiner\u00e1rio. \u00a0 2. \u00c9 poss\u00edvel personalizar a viagem de acordo com as idades das crian\u00e7as? Claro. Ajustamos&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"footnotes":""},"class_list":["post-1430","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/citytravel.pt\/pt\/wp-json\/wp\/v2\/pages\/1430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/citytravel.pt\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/citytravel.pt\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/citytravel.pt\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/citytravel.pt\/pt\/wp-json\/wp\/v2\/comments?post=1430"}],"version-history":[{"count":14,"href":"https:\/\/citytravel.pt\/pt\/wp-json\/wp\/v2\/pages\/1430\/revisions"}],"predecessor-version":[{"id":6215,"href":"https:\/\/citytravel.pt\/pt\/wp-json\/wp\/v2\/pages\/1430\/revisions\/6215"}],"wp:attachment":[{"href":"https:\/\/citytravel.pt\/pt\/wp-json\/wp\/v2\/media?parent=1430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}